Laivasillankatu 14 A 7a
00140 Helsinki Suomi
Person in Charge
We collect personal information for customer relationship care and maintenance. The legal basis for processing personal data is the agreement between us and the resulting statutory obligations. Providing personal information is a prerequisite for a contract. In other words, you cannot order products from our online store if you do not provide us with your personal information.
We additionally collect personal information for marketing purposes. Consent is the legal basis for the processing of personal data.
We do not make profiling or automated decisions about you.
Entities receiving your personal information:
-our company and its employees
-payment intermediary who receives your payment
-transportation company who delivers your product
-accounting firm who records your order into our accounting
-accountant, who check our accounting
-IT-services, who maintain our website
-IT-services, who we use for online marketing purposes
We store your personal information:
-in our online store for 5 years
-email archives for 7 years
-accounting data for 7 years
You have the following rights:
-the right to check the personal information concerning you
-the right to correct the data
-the right to restrict data handling (you can for example prohibit marketing)
-the right to resist data handling
-the right to withdraw consent (e.g. withdraw consent on marketing)
-the right to appeal to a supervisory authority
Please be aware that you have “the right to be forgotton” only if we have now statutory obligations to continue handling your personal information.
Doing business on the online store is both fast and easy.
Pick the products of your choice, click add to basket-button and the products transfer in to your basket.
The contents of your basket are shown on the websites upper right corner and by clicking the basket you can add or remove the amount of products in there.
The Continue Shopping – button will take you back to the products page and the proceed to checkout – button will take you to finalise your purchase.
You can choose to register as a customer or proceed to checkout without registering.
Fill out your contact information and choose your preferred delivery method.
Check your baskets contents and whether you have an in-date discount code, remember to add it in the correct section! You can additionally leave us a message in regards to your order. Get familiar with our ordering terms and conditions via the link and accept them.
Next choose finalise payment and you will be re-directed to the payment site, where you decide on the payment method of your choice and follow the instructions.
Finally you receive a order confirmation in your email.
In case of further enquiries, contact our customer services.
You can order from the online store either after registering as a user or without registration. The order is binding.
Items and items in storage are typically delivered within 2-5 working days. Whether any problems occur with the purchased item our customer services will contact you.
You can choose the delivery method for your purchased item depending on the size of the product: The Post Offices LittlePackage, pickup for the Post Office, The Post Offices Express-package, The Post Offices Home-package, Matkahuoltos Jakopaketti or Matkahuoltos Lähellä-package.
LittlePackage delivery costs are 2,60€,- depending on the size of the order.
The Post Offices delivery costs are 2,60€-15,00€ depending on the size of the order. When the value of the order is over 200€, we don’t charge for delivery.
The Post Offices Home-package delivery charges are 5,95€-15,20€ depending on the size of the delivery. When the value of the order is over 200€, we don’t charge for delivery. Posti’s home delivery is delivered directly to the recipient. Remember to leave a contact number, in order for us to agree with a suitable delivery time for you.
Posti’s Express-packages delivery costs are 5,00€-15,00€ depending on the size of the order. The package will be delivered to the address of your choice before 2pm the following day. When the value of the order is over 200€, we don’t charge for delivery.
Matkahuoltos Lähellä-package delivery charges are 5,65€-15,00€ depending on the size of the delivery. The package will be delivered to the Matkahuolto service of your choice. When the value of the order is over 200€, we don’t charge for delivery.
Matkahuoltos Jako-packages delivery charges are 15,00€ depending on the size of the delivery. The package will be sent to the address of your choice. When the value of the order is over 200€, we don’t charge for delivery.