You have the right to revoke this contract within 14 days without stating a reason. The revoke period finishes after 14 days from when the last lot of goods has been received. Opened products cannot be returned due to the nature of the products. In order to exercise the right of withdrawal, you must inform us of your decision to cancel the contract in an unambiguous manner (e.g. with a letter or email). In order to comply with the cancellation deadline, it is sufficient for you to submit your notice of revocation before the end of the cancellation period. If you revoke this contract, we will refund you all the transactions we have received, including shipping costs (except additional costs of choosing a delivery method that is different from the standard delivery method we offer) without delay and within 14 days of receiving the notice of withdrawal. We will make refunds by the method of payment you have used in your original transactions unless you have expressly agreed otherwise and in any case not to incur costs for return. You must return the goods without delay and no later than 14 days after the withdrawal notice. The deadline is met if you return the goods before the end of the 14 day period. You must bear the direct costs of returning the goods. You are solely responsible for any impairment of the goods resulting from handling other than the nature, characteristics and functionality of the goods if necessary.
The deal is binding and the seller is not obliged to accept the return. In the event of a return, please contact our customer service so that we can agree on the necessary arrangements (firstname.lastname@example.org). The seller is not responsible for return costs.
Doing business on the online store is both fast and easy.
Pick the products of your choice, click add to basket-button and the products transfer in to your basket.
The contents of your basket are shown on the websites upper right corner and by clicking the basket you can add or remove the amount of products in there.
The Continue Shopping – button will take you back to the products page and the proceed to checkout – button will take you to finalise your purchase.
You can choose to register as a customer or proceed to checkout without registering.
Fill out your contact information and choose your preferred delivery method.
Check your baskets contents and whether you have an in-date discount code, remember to add it in the correct section! You can additionally leave us a message in regards to your order. Get familiar with our ordering terms and conditions via the link and accept them.
Next choose finalise payment and you will be re-directed to the payment site, where you decide on the payment method of your choice and follow the instructions.
Finally you receive a order confirmation in your email.
In case of further enquiries, contact our customer services.
You can order from the online store either after registering as a user or without registration. The order is binding.
Items and items in storage are typically delivered within 2-5 working days. Whether any problems occur with the purchased item our customer services will contact you.
You can choose the delivery method for your purchased item depending on the size of the product: The Post Offices LittlePackage, pickup for the Post Office, The Post Offices Express-package, The Post Offices Home-package, Matkahuoltos Jakopaketti or Matkahuoltos Lähellä-package.
LittlePackage delivery costs are 2,60€,- depending on the size of the order.
The Post Offices delivery costs are 2,60€-15,00€ depending on the size of the order. When the value of the order is over 200€, we don’t charge for delivery.
The Post Offices Home-package delivery charges are 5,95€-15,20€ depending on the size of the delivery. When the value of the order is over 200€, we don’t charge for delivery. Posti’s home delivery is delivered directly to the recipient. Remember to leave a contact number, in order for us to agree with a suitable delivery time for you.
Posti’s Express-packages delivery costs are 5,00€-15,00€ depending on the size of the order. The package will be delivered to the address of your choice before 2pm the following day. When the value of the order is over 200€, we don’t charge for delivery.
Matkahuoltos Lähellä-package delivery charges are 5,65€-15,00€ depending on the size of the delivery. The package will be delivered to the Matkahuolto service of your choice. When the value of the order is over 200€, we don’t charge for delivery.
Matkahuoltos Jako-packages delivery charges are 15,00€ depending on the size of the delivery. The package will be sent to the address of your choice. When the value of the order is over 200€, we don’t charge for delivery.